Refund Policy
Last updated: April 01, 2024
Thank you for shopping at cxful design system.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Your Order Cancellation Rights
The deadline for requesting a refund is 7 days from the date of purchase from cxful.com
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: hello@cxful.com
We will reimburse You no later than 14 days from the day on which We receive your request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Order to be eligible for a refund, please make sure that:
The service/product were purchased in the last 7 days
If your credit card and your identity was stolen to make a purchase here
In the following conditions, the refund cannot be issued, if you:
just changed your mind after purchasing
decided not to use the service/product
are unfamiliar with Figma's features.
To avoid the above situations, we advise you to download the free Personal plan that is for non-commercial use before purchasing the Team or Enterprise plan to make sure it's right for you and fits your requirements.
We have opened 90% of our files for preview, and the rest 10% are our selling point, which are accessible only for paid members. However, you will still get the essence of the full product in the preview and the Free Personal plan.
We reserve the right to refuse issuing any refund that does not meet the above conditions in our sole discretion.
Only regular priced service/product may be refunded. Unfortunately, service/product on sale cannot be refunded.
We have strict rules for refund because it’s difficult to generate refunds for digital products where the product still stays with you after the refund.
Contact Information
If you have any questions about our refund policy, You can contact us:
By email: hello@cxful.com
By visiting this page on our website: cxful.com/contact